About StrideOne: StrideOne is more than an NBFC; we are a financial institution for Indian startup and businesses, offering a full suite of financial services under the 'One' umbrella. As a new age finance partner, our "Entrepreneur-first approach and Agile framework" enable us to provide full-stack solutions tailored to the unique needs of unicorns, SME's and MSMEs across various industries. With our in-house technology and experienced finance team, StrideOne delivers bespoke financial programs that cater to the specific requirements of each sector. Our journey as a group is just beginning, yet we already boast of 100+ startups, echoing Stride Ventures legacy and commitment to empowering entrepreneurs. At StrideOne, we believe that an organisation is built by its people. We foster a very open and welcoming culture that encourages honest conversations, analytical thinking, and innovation, free from bias and hierarchical constraints. Role Overview: We are looking for a proactive and client-focused Manager - Account Management (AM) to manage and grow relationships with corporates onboarded by our business development team. The role involves acting as the single point of contact between internal teams (collections, credit, legal, product) and the client. You will also drive client adoption and usage of our proprietary SaaS platform CARMA, ensuring maximum value realization and timely resolution of operational issues. This is a farming role focused on customer success, collection efficiency, and retention, ideal for someone with strong interpersonal skills and a deep understanding of B2B receivables management. Key Responsibilities: - Manage and nurture relationships with existing anchor clients. - Act as a liaison between clients and internal collections team-ensure timely sharing of ledgers, invoices, and related data. - Track and support collection efficiency and billing realization. - Ensure client accounts remain compliant with documentation, KYC, and policy updates. - Drive adoption and engagement on StrideOne's SaaS platform (CARMA) by identifying gaps and usage trends. - Work with the product team to troubleshoot platform issues and recommend enhancements based on client feedback. - Identify upsell opportunities and drive expansion within existing accounts. - Coordinate with internal functions (credit, collections, legal, tech) to ensure seamless service delivery. Skills & Qualifications: Functional Skills: - Key account/client relationship management - Cross-functional coordination and escalation handling - Collections and receivables awareness - Basic reporting and account health monitoring Technical Skills: - Proficiency in Excel, data analysis, and CRM tools - Comfort with SaaS platforms and basic troubleshooting Soft Skills: - Strong communication and stakeholder engagement - High ownership and client-first mindset - Ability to work under pressure and multitask - Detail-oriented and process-driven Profile Requirements: Education:MBA in Marketing, Finance, or related discipline Experience: - 2-3 years in account management, client success, or key account servicing within B2B financial services, NBFCs, or fintechs - Hands-on experience in managing corporate or SME clients, preferably in lending or receivables domain - Familiarity with collections, credit operations, or tech-led customer servicing

Mumbai

Gurgaon/Gurugram

StrideOne - Manager  - Account Management 

Job Description for StrideOne - Manager  - Account Management  in Stride Fintree Private Limited in  Mumbai Gurgaon/Gurugram for (2-3) years of experience. Apply Now!