Strategy Manager - Operations

Strategy Manager - Operations

Job Summary:

Key Responsibilities:

Operational Strategy & Transformation:

- Lead and support cross-functional strategic projects across departments including warehousing, logistics, inventory, procurement, and fulfilment.

- Identify areas for process improvement, cost savings, and operational efficiency across the business.

- Design and implement standard operating procedures (SOPs) and ensure alignment across all U.S. locations.

- Conduct root-cause analysis of inefficiencies and develop long-term scalable solutions.

Digitalization & Technology Adoption:

- Drive end-to-end process digitization initiatives including ERP implementations, RFID tracking, and automation tools.

- Identify opportunities for digital enablement in daily operations and process flows.

Business Analysis & Reporting:

- Design and maintain operational dashboards to track KPIs, and performance across locations.

- Deliver regular business performance reviews and insights to leadership, highlighting areas of risk, inefficiencies, or improvement.

Cost Optimization & Vendor Management:

- Identify cost reduction opportunities across supply chain, logistics, and inventory holding.

- Evaluate existing vendor contracts and support audits and re-negotiations where necessary.

- Identify, evaluate, and onboard new vendors for technology or operational initiatives.

Change Management & Stakeholder Engagement:

- Lead change initiatives across departments with a focus on stakeholder alignment, training, and adoption.

- Serve as a strategic partner to department heads to ensure successful implementation of operational initiatives.

Qualifications & Experience:

- Engineering or Operations degree with an MBA (preferred).

- 6-10 years of experience in operations consulting, supply chain transformation, or large-scale strategic/lean projects.

- Proven experience in managing multi-location operations or initiatives in a distributed environment.

Skills & Competencies:

- Strong analytical mindset with a proven ability to solve complex operational challenges.

- Deep understanding of supply chain management, process design, and operational KPIs.

- Familiarity with ERP systems, digital transformation tools, and automation strategies.

- Ability to work cross-functionally, influence without authority, and lead change.

- Strong project management skills with the ability to juggle multiple initiatives simultaneously.