Digital Marketing- US Pharma

- Project Management: Oversee the successful execution of agency projects, ensuring on time delivery, adherence to quality standards, and effective communication between internal teams and

- Confidential - Not for Public Consumption or Distribution clients/agencies. Proactively address any issues or roadblocks that may arise during project lifecycles by closely working with the creative delivery teams.

- Strategic Resourcing Growth: Partner with Global Delivery Director and Agency leaders to expandresourcing that align with evolving business needs.

- Agency and Resource Advocacy: Act as a strong advocate for Agencies and talent, ensuring resource's voice is heard and business needs are met. Collaborate with cross-functional teams to ensure seamless service delivery.

- Performance Monitoring and Reporting: Determine, track, and analyze health scores, and key KPIs like utilization for each Agency and the entire network to evaluate success, identify areas for improvement and develop action plans to address any areas of concern. Provide regular reports/dashboards to Executive leaders, highlighting achievements, insights, and recommendations for future initiatives.

- Talent Management & Branding: Ensure alignment with the agency on all talent matters such as performance, retention, acquisition and overall growth of the India team. Collaborate with

- Agencies to build the India brand and enhance visibility on various platforms and forums. Industry Awareness: Stay up to date with industry trends, best practices, and emerging technologies, particularly in the AI space. Share relevant insights and knowledge with clients, positioning yourself as a trusted advisor and industry expert.

This may be the right role for you if you have:

- A Bachelor's or Master's degree in Marketing, Healthcare Advertising, or a related field.

- 15+ years of experience in client success, account management, delivery management, or operations within advertising, or marcom services industry-preferably in an agency or global delivery setting.

- Proven experience in leading delivery teams, managing large-scale healthcare programs, and ensuring high-quality outcomes across geographies.

- Ability to act as the primary point of escalation for delivery-related issues, with a strong track record of resolving challenges and maintaining client confidence.

- Excellent communication and interpersonal skills, with the ability to build trust, influence stakeholders, and navigate complex organizational dynamics.

- Strong project management capabilities, including resource planning, milestone tracking, risk mitigation, and budget oversight.

- Strategic mindset with the ability to translate business goals into actionable plans and innovative healthcare solutions

- Deep understanding of healthcare marketing and communications, including regulatory nuances, patient engagement strategies, and outcome-based campaign models will be preferred

- Results-oriented mindset, with a track record of achieving and exceeding targets.

- Proficiency in using CRM platforms, project management tools, and data analytics tools.