
We are seeking a highly analytical and strategic Fraud Risk Manager/Lead to join our client's team. In this pivotal role, you will be responsible for designing, implementing, and optimizing fraud strategies for a leading global payments ecosystem.
The ideal candidate will bring strong technical expertise in SQL and Python (Mandatory), coupled with a deep understanding of the payment fraud industry. You will play a critical role in managing fraud losses across Consumer-to-Consumer (C2C) and Consumer-to-Business (C2B) payment flows, while simultaneously improving payment authorization rates and ensuring a frictionless customer experience.
Key Responsibilities :
- Domain Expertise : Proven experience in the Payments Industry, specifically dealing with Transactional Fraud, Digital Wallets, Payment Gateways, and E-commerce fraud
- Fraud Strategy & Mitigation : Design, implement, and manage robust fraud prevention strategies for C2C (peer-to-peer) and C2B (merchant checkout) payment products, as well as Debit Card portfolios (covering both Card Present and Card Not Present transactions).
- Authorization Optimization : Analyze transaction data to improve payment authorization rates across various checkout flows (both branded and unbranded/guest checkouts) while keeping fraud losses within risk appetite.
- Customer Experience (CX) : Balance aggressive fraud mitigation with user experience by minimizing false positives (false declines) and reducing unnecessary friction for legitimate customers.
- Data-Driven Investigation : Investigate suspicious transaction patterns, account takeovers (ATO), and payment anomalies to determine root causes and develop proactive statistical models/rules.
- System & Rule Development : Design and deploy fraud rules within decision engines and workflow systems. Build comprehensive monitoring reports to track the performance of fraud strategies.
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