Strategic Alliance Manager - Government Segment

Role Overview:

We are seeking a dynamic and business-oriented professional to join our Strategic Alliances team. The ideal candidate will possess strong technical understanding along with commercial acumen, enabling them to drive vendor onboarding, manage strategic client relationships, and identify new alliance opportunities that enhance service offerings and revenue growth.

This role requires a blend of integration knowledge, payment ecosystem familiarity, critical thinking, and strong communication skills.

Key Responsibilities:

1. Strategic Alliances & Business Growth

- Identify, evaluate, and onboard strategic partners and vendors.

- Explore alliance opportunities to expand existing services and create new revenue streams.

- Recommend partnership models (technology, distribution, integration, co-marketing).

- Suggest ways to capitalize and scale existing service offerings.

2. Technical & Integration Oversight

- Understand system integrations including APIs and third-party integrations.

- Work closely with technical teams for smooth implementation of payment gateways and dashboards.

- Evaluate feasibility and scalability of partner solutions.

3. Vendor & Client Relationship Management

- Manage end-to-end vendor onboarding lifecycle.

- Maintain strong strategic relationships with enterprise and key clients.

- Act as a bridge between business, technical, and external stakeholders.

4. Payment Ecosystem Knowledge

- Demonstrate working knowledge of payment gateways, transaction flows, reconciliation processes, and dashboards.

- Coordinate integration of payment partners and monitor performance metrics.

5. Business Intelligence & Tools

- Utilize CRM systems, business dashboards, and marketing tools for performance tracking.

- Leverage analytics to drive decision-making and alliance effectiveness.

- Monitor KPIs and present insights to leadership.

6. Government & Enterprise Exposure (Preferred)

- Exposure to government clients, tenders, or public sector engagements will be an added advantage.

- Understanding of compliance-driven environments is preferred.

Key Behavioural Attributes:

- Strategic thinker with execution focus

- Strong critical thinking ability

- High ownership mindset

- Commercially driven with technical orientation

- Effective cross-functional collaborator

Location : Mumbai