Straive - Program Manager

Program Manager (Night Shift)

WHO WE ARE:

MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational and economic performance to help communities thrive. Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda.

MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 9 acquisitions, driving over 60% compound annual inorganic growth. Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGTs culture in the words of our employees.

WHAT YOULL DO:

In this role, you will:

- Serve as the strategic lead for the Managed Services function, ensuring alignment of staffing operations with business priorities and growth objectives.

- Act as the primary point of contact for Practice Groups (PGs), Operating Groups (OGs), and People & Culture (P&C), and engage business leaders to identify and structure global delivery needs within Managed Services, proactively manage expectations, and deliver high levels of stakeholder satisfaction.

- Manage global delivery teams, ensuring seamless coordination between global resources and onshore stakeholders with a focus on SLA adherence and service excellence.

- Build strong relationships with PG/OG Leaders, lead governance meetings, and ensure transparency through structured reporting and communication.

- Own program-level financials, including budgeting and forecasting, and drive efficiencies and enable service growth through renewals and scope expansions.

- Leverage technology expertise driving innovation, continuous improvement and value.

- Collaborate closely with Talent Acquisition, People Experience and Resource Management Teams to ensure alignment between hiring plans, onboarding, and staffing strategies.

- Contribute to workforce planning and forecasting efforts in partnership with Finance and Business Operations.

- Perform additional duties as assigned in support of MGTs global growth and talent strategy.

WHAT YOULL BRING:

- 10+ years of experience in staffing/resource management, workforce planning, or a related operational leadership role, preferably in a consulting, professional services, or global delivery environment.

- Proven ability to lead a staffing function, including managing budgets, performance metrics, and global resource pools.

- Strong understanding of project-based resourcing, utilization strategies, and cost optimization models.

- Excellent stakeholder management skills, with the ability to build strong relationships and influence across all levels of the organization.

- Exceptional analytical skills, with experience in creating dashboards, tracking key performance indicators, and providing actionable insights.

- High proficiency with Microsoft Excel (pivot tables, VLOOKUPs, data modeling), PowerPoint, and collaboration tools such as Microsoft Teams.

- Demonstrated ability to manage multiple priorities and complex workflows in a fast-paced, high-growth environment.

- Excellent written and verbal communication skills, with experience presenting to senior leadership.

- Comfortable working across time zones and occasionally outside standard business hours to support global operations.

WHAT WE OFFER:

MGT Impact Solutions, LLC is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.