Location: Gurugram.

Job Type: Fulltime Years of Experience5+ years.

About Straive:

- Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains.

- Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the company's long-term vision.

- The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics.

- Straive continues to be the leading content services provider to research and education publishers.

- Data Analytics & Al Services: Our Data Solutions business has become critical to our client's success.

- We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows.

- As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them.

- With a client-base scoping 30 countries worldwide, Straive's multi-geographical resource pool is strategically located in eight countries India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore.

Roles and Responsibilities:.

- We are seeking a highly analytical and detail-oriented Fraud Operations Specialist to join our Fraud Prevention team.

- The individual will be responsible for monitoring, detecting, and investigating potential fraudulent activities to mitigate financial and reputational risks to the organization.

- Monitor transactions and account activities to identify suspicious behaviour and potential fraud.

- Conduct thorough investigations into suspected fraud cases, including reviewing customer complaints, transaction logs, and other evidence.

- Collaborate with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases.

-Prepare detailed reports of findings and recommendations for corrective action.

- Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection.

- Stay updated on current fraud trends and emerging threats in the financial services industry.

- Respond promptly to fraud alerts and take immediate action to prevent potential losses.

- Provide support in disputes and chargeback processes when needed.

- Conduct periodic fraud awareness training sessions for team members and other departments.

Qualifications:.

- Bachelor's/Master's degree in Finance, Business, Criminal Justice, or related field.

- 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial service s or e-commerce industry.

- Strong analytical skills with the ability to interpret data and identify patterns.