Store Manager Job Description : - Gather trends from historical data in the store around sales as well as market research and provide relevant inputs to assist in the planning process - Adhere to the budget guidelines for the store. - Implement short-term operating plans and adhere to the budgets provided. - Ensure control over operating expenses in the store. - Achieve the store sales and operating expenses targets while maintaining focus on the quality of customer service in stores. - Coordinate with the merchandising team to ensure the supply of merchandise to the store as per the demand. - Deliver store sales and operating expenses targets daily, weekly, monthly, quarterly, and annual. - Ensure a high level of customer service and customer delight. - Ensure the creation of the right shopping ambiance in the stores. - Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs. - Support in the execution of any activities aimed at increasing sales. - Provide inputs for the merchandise requirements at the store based on store-specific sales patterns and consumer preferences and provide proactive feedback on inventory levels, pricing, promotions, and shelf space utilization. - Responsible for conducting daily security checks in the store. - Oversee the forecasting of demand basis the sales each day and transfer the knowledge around the fast-moving designs and latest trends. - Implement the loss prevention activities in the store as per the guidelines. - Monitor processes to minimize losses due to shoplifting or pilferage. - Generate all the required reports (Daily sales and collections, monthly and quarterly MIS, market intelligence reports, etc.). - Support business process re-engineering team in conducting audits in the store and take corrective actions for the processes which come out as improvement areas in audit results. - Provide inputs for support and execution of facility management activities. - Support the Regional Marketing Manager in executing all marketing-related activities. - Execute the advertisement and promotions plans in the store. - Support the marketing team in executing visual merchandising activities in the store. - Ensure adherence to the store's standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time. - Follow all store operations SOPs and work towards continuous improvement of the same. - Conduct self-audits in the store on a regular basis. - Oversee all point of sales activities in the store which include - sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling old gold and after-sales service, and gathering consumer data for feedback. - Oversee the inventory management process in the store. - Oversee that the store staff is presentable and well-groomed. - Guide the staff to increase sales as well as profitability. - Monitor the overall training and development needs of staff in the store. - Impart training regarding product knowledge, promotion offers, schemes, etc. - Support the Regional Retail Operations Manager in identifying processes and training on aspects that will facilitate maximizing the conversion ratio in the stores. - Nominate staff at regular intervals for the relevant training programs. - Perform the role of a people manager. - Foster a culture of ownership, innovation, customer focus, entrepreneurship, and teamwork for all the employees in the store. - Manage and support recruitment, set KRA's for direct reports, monitor overall store KRA's, and conduct performance appraisal.

Raipur

Jamshedpur

Kolkata

Store Manager - Retail 

Job Description for Store Manager - Retail  in Envista Mindmap Services Pvt. Ltd. in  Raipur Jamshedpur Kolkata for (5-10) years of experience. Apply Now!