Description:

We are seeking a dynamic and results-driven State Head Sales & Operations to lead and scale our business across an entire state. This leadership role is accountable for driving state-wide revenue, optimizing ROI, reducing CAC, and ensuring strong retention and customer success. The State Head will own the P&L for the region and will be directly responsible for market penetration, strategic growth, and operational excellence.

The ideal candidate is a seasoned leader with experience in B2C sales, state-level business ownership, and high-performing team management, preferably in the EdTech or consumer sales domain.

Key Responsibilities:

Business Ownership & Strategy:

- Own the P&L for the state, ensuring achievement of revenue, profitability, and ROI goals.

- Design and execute state-specific growth strategies aligned with company objectives.

- Drive CAC optimization, retention improvement, and attrition reduction.

- Forecast sales and build short-term and long-term growth roadmaps for the state.

Sales Leadership & Execution:

- Lead, manage, and scale a large sales team, including Senior Manager, Sales Managers, Territory Managers, and ground sales teams.

- Build and monitor sales funnels, track conversion metrics, and ensure consistent pipeline growth.

- Drive high-volume B2C sales across urban and semi-urban markets through innovative strategies.

- Ensure revenue targets are met month-on-month with disciplined sales execution.

Market Expansion & Penetration:

- Identify new markets, opportunities, and expansion corridors within the state.

- Build strong relationships with students, parents, and communities to drive enrollment and trust.

- Leverage both online and offline channels to maximize reach and brand presence.

Customer Success & Retention:

- Ensure high-quality engagement with students and parents to drive satisfaction and retention.

- Monitor churn, identify causes of attrition, and implement corrective action plans.

- Build long-term relationships to generate referrals and repeat enrollments.

Leadership & Team Building:

- Recruit, train, and mentor high-performing sales teams across multiple regions of the state.

- Instil a performance-driven culture with clear KPIs, targets, and accountability.

- Groom future leaders within the team and strengthen the middle management layer.

Operational Excellence:

- Ensure seamless execution of sales, marketing, and operational initiatives across the state.

- Monitor and control operational costs to maximize efficiency and profitability.

- Implement systems and processes for consistent performance tracking and reporting.

Qualifications & Requirements:

- Bachelors degree in Business, Sales, or related field; MBA preferred.

- 812 years of experience in sales & business leadership, with at least 45 years managing state/large-region operations.

- Proven track record of owning P&L and delivering strong business results in B2C sales.

- Experience in EdTech, BFSI, telecom, FMCG, or other high-volume B2C industries preferred.

- Strong expertise in sales funnels, CAC, ROI, retention, and attrition management.

- Excellent leadership, communication, and strategic planning skills with Data-driven mindset & ability to translate insights into business action.

Why Join Us?

- Opportunity to own the business for an entire state and drive impactful growth.

- Work with a rapidly growing company at the forefront of EdTech innovation in India.

- Competitive compensation with performance-linked rewards.

- Chance to shape the future of tech education for thousands of learners

Work Location & Working Days

- Locations: Ahmedabad & Bhubaneswar.

- Timings 11:00 AM - 9:00 pm & Saturday Weekoff

Client Company Profile:

- The company is one of Indias fastest-growing ed-tech startups, transforming youth into highly skilled tech professionals.

- It empowers learners from any educational background and has a strong national impact.

- Offers CCBP 4.0 programs to build tech careers.

- Official NSDC partner under the Ministry of Skill Development & Entrepreneurship.

- Recognised by NASSCOM, Ministry of Commerce & Industry, and Startup India.

- Awarded The Greatest Brand in Education by an international media house.

- Provides vernacular, interactive learning for better comprehension and retention.

- Paid subscribers from 450+ districts across India.

- 2000+ companies have hired its learners, including top global firms.