Staffing Lead - BFSI

Client Relationship Management:

- Develop and maintain strong relationships with external clients (BFSI) to understand their recruitment needs and business objectives.

- Ensure client satisfaction throughout the recruitment process and act as the primary point of contact for all Perm & C2H recruitment-related matters.

- Provide regular updates and reports to clients on the status of recruitment, talent pipelines, and market insights.

Team Leadership and Management:

- Lead, mentor, and manage a team of recruiters to meet and exceed performance targets.

- Conduct regular performance reviews, provide feedback, and help develop the skills of junior recruiters.

- Ensure the team adheres to best practices in candidate sourcing, screening, and selection.

Recruitment Process Oversight:

- Oversee the full recruitment life cycle for Perm & C2H roles, ensuring that all steps are completed efficiently and effectively.

- Collaborate with recruiters to develop and execute tailored sourcing strategies for hard-to-fill roles.

- Ensure that candidate pipelines are managed effectively and efficiently, meeting client requirements and deadlines shortlist to clients.

Reporting and Analytics:

- Track and report on key recruitment metrics, including time-to-fill, cost-per-hire, candidate quality, and client satisfaction.

- Analyze recruitment data to identify trends and improve the overall recruitment strategy.

- Provide insights to the leadership team on workforce planning and market trends.

Stakeholder and Candidate Communication:

- Maintain clear and consistent communication with all candidates throughout the recruitment process.
Serve as a liaison between the client, candidates, and internal teams to ensure a smooth hiring process

Key Skills & Qualifications:

Experience:

- Minimum of 10+ years of experience in recruitment and in a delivery role, focusing on contract-to-hire positions.

- Experience working with a range of industries and clients, preferably in BFSI

Leadership Skills:

- Proven ability to lead, motivate, and mentor a team of recruiters.

- Strong interpersonal and communication skills to effectively manage internal teams and client relationships.

Recruitment Expertise:

- Deep understanding of the recruitment lifecycle, including sourcing, screening, interviewing, and offer negotiation.

- Experience in managing end-to-end recruitment processes for both contract roles.

Client Relationship Management:

- Experience managing high-level client relationships, with the ability to understand client needs and deliver on expectations.

Analytical Skills:

- Ability to analyze data, derive insights, and adjust recruitment strategies accordingly.

- Experience with recruitment software (e.g., ATS, CRM) and reporting tools.

Negotiation Skills:

- Strong negotiation skills with candidates and clients, particularly around compensation, benefits, and contract terms.

Education:

- Bachelor's degree in Human Resources, Business, or related field (preferred but not required).

Additional Requirements:

- Flexibility: Ability to work in a fast-paced, dynamic environment and adapt to changing client needs.

- Attention to Detail: Strong organizational skills and attention to detail.

- Technical Proficiency: Familiarity with Applicant Tracking Systems (ATS) and recruitment software (e.g., Lin kedIn Recruiter, Job Boards, etc.).

- Problem Solving: Strong problem-solving and decision-making abilities.