Posted by
Posted in
Sales & Marketing
Job Code
1710868

Key Responsibilities:-
- Lead, coach, and manage a team of 8-15 T2 / T1 associates/executives.
- Drive daily/weekly/monthly sales targets and KPIs for the team.
- Monitor team performance and provide regular feedback to enhance productivity.
- Ensure timely follow-ups and quality conversations with potential clients.
- Maintain CRM hygiene and ensure data accuracy and discipline within the team.
- Provide training and mentoring to improve sales pitch and objection handling.
- Work closely with senior management on process optimization and client satisfaction.
- Generate reports and analyze metrics to track performance and suggest improvements.
- Handle escalation cases and ensure timely resolution to customer queries.
- Coordinate with cross-functional teams such as Marketing, Operations, and Product.
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Posted by
Posted in
Sales & Marketing
Job Code
1710868