SquadStack - Product Manager - Artificial Intelligence Agent

About SquadStack

At SquadStack, were rebuilding the contact center for the AI era. Our platform fuses AI agents with human expertise to run every customer conversation flawlessly - boosting conversions, elevating customer experiences, and sealing every revenue leak for leading consumer brands..

Backed by 190crores and driven by 200+ passionate teammates, were charging into a new phase of hypergrowth.

We believe that longer-term, people >> product & profits, and prioritize culture over everything else. We are looking for individuals with the right mix of hunger, passion, and cultural-fit to join us in this journey.

If youre excited by this, come build SquadStack with us!

About this role

As an AI Agent Product Manager at SquadStack, youll own each stage of the AI Agent building and deployment process for the largest consumer enterprises, including Tata, Axis, Bajaj, IndiaMart, Justdial, PhonePe, Zepto, Kotak, and more.

Key Responsibilities

- Lead the deployment of SquadStacks Voice AI Agents for some of the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged.

- Design and optimize enterprise-grade agents by mapping business workflows, writing and testing prompt logic, and collaborating with engineering to deliver precise, scalable solutions that handle thousands of conversations daily.

- Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes.

- Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience.

- Own a portfolio of enterprise deployments end-to-end, driving adoption, expansion, and long-term success by partnering closely with internal teams and customer stakeholders.

- Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale.

Requirements

- 2-5 years of relevant experience in AI Implementation, Product Management, Strategy Consulting, or Solutions Engineering ideally in AI-native companies or adjacent domains.

Logistics

Compensation: Competetive!

Location: Noida

Joining: ASAP!

Why should you consider us seriously?

We believe that longer-term, people >> product & profits and prioritize culture over everything else. See Glassdoor reviews.

Please Note

SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.