About SquadStack:

At SquadStack, we're rebuilding the contact center for the AI era.

Our platform fuses AI agents with human expertise to run every customer conversation flawlessly - boosting conversions, elevating customer experiences, and sealing every revenue leak for leading consumer brands.

Backed by - 190- crores and driven by 200+ passionate teammates, we're charging into a new phase of hyper- growth.

We believe that longer-term, people >> product & profits, and prioritize culture over everything else.

We are looking for individuals with the right mix of hunger, passion, and cultural-fit to join us in this journey.

If you're excited by this, come build SquadStack with us!

Responsibilities:

- Develop and execute SquadStack's partnerships strategy with system integrators (SIs), BPOs, and consulting firms to drive AI adoption in customer experience processes.

- Identify, onboard, and manage strategic partners to scale AI transformation initiatives across consumer brands in sectors like BFSI, e-commerce, telecom, and edtech.

- Design and implement co-selling, co-marketing, and joint GTM programs with partners.

- Collaborate cross-functionally with product, sales, and marketing teams to align partnership initiatives with company objectives.

- Monitor and analyze partnership performance metrics to optimize strategies and ensure mutual success.

Requirement:

- 5-8 years of experience in partnerships, alliances, or business development roles.

- Proven track record of establishing and scaling partnerships that drive revenue and strategic value.

- Strong understanding of AI applications in sales and customer support processes.

- Excellent communication, negotiation, and relationship-building skills.

- Ability to work independently and drive initiatives with minimal supervision.

- Experience in creating and managing partnership programs from the ground up.

Compensation: Competitive!

Joining: ASAP!

Location: Noida (On-Site)

Why should you consider us seriously?

We believe that long-term, people over product and profits, prioritize culture over everything else.

See Glassdoor reviews.

We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)

Freedom and Responsibility:

- Entrepreneurial Team

- Exponential Growth

- Healthcare (Physical & Mental Wellness)

Please Note:

SquadStack is committed to a diverse and inclusive workplace.

SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status