About SquadStack

At SquadStack, were rebuilding the contact center for the AI era.

Our platform fuses AI agents with human expertise to run every customer conversation flawlessly - boosting conversions, elevating customer experiences, and sealing every revenue leak for leading consumer brands.

Backed by 190crores and driven by 200+ passionate teammates, were charging into a new phase of hypergrowth.

We believe that longer-term, people >> product & profits, and prioritize culture over everything else.

We are looking for individuals with the right mix of hunger, passion, and cultural-fit to join us in this journey.

If youre excited by this, come build SquadStack with us!

Job Summary

As an AI Implementation Manager at SquadStack, youll own each stage of the AI Agent building and deployment process for the largest consumer enterprises, including Tata, Axis, Bajaj, IndiaMart, Justdial, PhonePe, Zepto, Kotak, and more.

Youll work directly with VP and C-level executives to shape their AI roadmap, write and test prompt logic for high-impact use cases, and collaborate with engineering to design new product features.

This is a role for someone who thrives on diving deep into complex business problems, crafting elegant AI-driven solutions, and scaling them to millions of users.

Responsibilities

- Lead the deployment of SquadStacks Voice AI Agents for some of the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged.

- Design and optimize enterprise-grade agents by mapping business workflows, writing and testing prompt logic, and collaborating with engineering to deliver precise, scalable solutions that handle thousands of conversations daily.

- Engage deeply with customers, from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes.

- Act as a trusted partner to VP and C-level executives, guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience.

- Own a portfolio of enterprise deployments end-to-end, driving adoption, expansion, and long-term success by partnering closely with internal teams and customer stakeholders.

- Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale.

- Be a builder at heart, diving deep into complex problems, crafting elegant AI-driven solutions, and scaling them into millions of consumer interactions every month.

Requirements

- 2-5 years of relevant experience in AI Implementation, Product Management, Strategy Consulting, or Solutions Engineering ideally in AI-native companies or adjacent domains.

- Strong technical acumen with the ability to understand and shape AI agent design & prompt writing

- Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders.

- Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them.

- (Preferred) Background in Computer Science, Engineering, or equivalent technical experience

Logistics

- Compensation: Competitive!

- Joining: ASAP!

- Location: Noida

Why should you consider us seriously?

We believe that long-term, people over product and profits, prioritize culture over everything else.

See Glassdoor reviews.

We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)

Freedom and Responsibility

Entrepreneurial Team

Exponential Growth

Healthcare (Physical & Mental Wellness)

Please Note:

SquadStack is committed to a diverse and inclusive workplace.

SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status

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Posted By

Marsina Waffa

Senior Talent Partner at SQUADRUN SOLUTIONS PRIVATE LIMITED

Last Active: 13 November 2025

Job Views:
204

Applications: 59

Recruiter Actions: 0

Posted in

IT & Systems