Spinny - City Head - P&L

ABOUT THE ROLE

You will be responsible for launching & managing the city operations, and will be the CEO for all City business operations, including P&L responsibilities, balancing supply-demand, and customer satisfaction. You will be working in close coordination with the core Leadership team, with a focus on driving excellence in business performance in sync with the core business propositions.

ABOUT SPINNY

Spinny is an online to offline used car retail platform that is re-imagining the used car buying experience in India. Spinny was featured in the '50 Hot Tech Companies Globally' by Crunchbase in 2019. The core team consists of Top Tier college graduates with professional experience of working in venture capital, investment banking, management consulting, and e-commerce industries. We are backed by top venture capital firms - Tiger Global, Accel Partners, Elevation Capital, & Blume Ventures. For virtual experience, visit - www.spinny.com.

KEY RESPONSIBILITIES

- Managing P&L responsibilities.

- Maintaining strong relationships with regional business partners, with a focus on activating direct customer supply channels.

- Leading oversight on city supply & refurbishment operations

- Managing all offline retail store operations.

- Laying down the city roadmap for growth and profitability targets.

- Leading the operations execution with a focus on customer experience, revenue growth, and optimal resource utilization.

- Hiring and managing local supply, servicing, customer experience, and sales teams.

- Implement city / zone wide pilots for new customer activation.

- Ensuring process and policy adherence across functions, with a focus on delivering best-in class customer experience.

- Adapting business strategy based on regional customer demand trends

REQUIREMENTS

- 2 to 5 years of professional work experience across strategy, sales, and operation roles.

- Ideal candidates would have worked at FMCG companies or in high growth startups.

- B.Tech or MBA from top colleges / universities.

- Exceptional interpersonal, communication & influencing skills with ability to navigate a complex & unstructured cross-functional environment.

- Demonstrated experience of leading a team of 40+ members previously