Specialist - Learning & Development - Hospital Industry

Description:

Industry : Hospital, Hotel/Hospitality, Aviation

Gender Preference: Female candidates only

Role Overview:

The Learning & Development Specialist will be responsible for planning and executing a comprehensive learning and development strategy that supports organizational goals, enhances employee capabilities, and maintains high standards of service and compliance in the Hospital Industry.

Key Responsibilities:

Learning & Development Strategy:

- Develop and execute a well-rounded L&D strategy aligned with company objectives.

- Create a structured learning plan catering to all employee levels, from frontline staff to senior leadership.

- Ensure all training programs meet relevant accreditation standards such as NABH for hospitals and industry regulations for hospitality and aviation.

Training Program Design & Delivery:

- Design and conduct behavioral and leadership development sessions for employees at every level.

- Implement blended learning approaches incorporating e-learning, practical workshops, and simulation exercises.

- Manage onboarding behavior training to enable smooth integration of new hires.

Leadership Development:

- Develop leadership programs for senior managers, department heads, and high-potential employees within the organization.

- Facilitate executive coaching to nurture emerging leaders.

Training Effectiveness & Analysis:

- Define assessment criteria and carry out post-training evaluations to measure outcomes.

- Collect and analyze feedback from participants and key stakeholders to refine programs.

- Evaluate training ROI to ensure alignment with the business's strategic goals.

Employee Engagement & Performance Development:

- Identify skills gaps and training needs through surveys, performance reviews, and stakeholder inputs.

- Work alongside HR to integrate learning programs with performance management systems.

- Promote a culture of ongoing learning and active employee participation.

Compliance & Accreditation Management:

- Maintain detailed training records for audits and regulatory reviews.

- Collaborate with quality assurance teams to support compliance-driven learning initiatives.

Collaboration & Change Leadership:

- Coordinate closely with leadership, HR, nursing and medical teams (hospital), hospitality management, and aviation departments to roll out learning initiatives.

- Partner with external trainers, academic institutions, and industry experts for specialized training.

- Lead organizational change efforts to embed a learning-focused culture.

Innovation & Continuous Improvement:

- Keep updated on the latest trends and best practices in healthcare, hospitality, and aviation training methodologies.

- Implement innovative, technology-driven solutions such as Learning Management Systems (LMS) and virtual learning modules.

Budget & Vendor Management:

- Prepare and oversee the L&D budget ensuring cost-efficient training delivery.

- Allocate resources effectively between internal and external training programs.

- Monitor vendor performance and ensure high quality in outsourced training services.

Kindly note that only candidates willing to work on-site and with experience or interest in the hospital industry should apply.