About the job:
We are seeking a motivated and detail-oriented Implementation Specialist to join our team in delivering cutting-edge poultry farm management software to clients.
This role bridges the gap between technical teams and poultry enterprise operations, ensuring smooth onboarding, configuration, and usage of the software.
Key Responsibilities:
- Collaborate with clients at poultry enterprises to gather, understand, and analyze operational and technical requirements.
- Translate business needs into effective system configurations and workflows.
- Manage end-to-end implementation processes, including setup, data migration, user training, and go-live support.
- Conduct client-facing presentations, workshops, and training sessions.
- Identify potential challenges during implementation and provide timely, effective solutions.
- Work closely with product and support teams to ensure client feedback is incorporated into future releases.
- Document implementation steps, best practices, and issue resolutions.
Required Skills & Qualifications:
- MBA in operations management or supply chain management or IT management
- Strong requirement gathering and documentation skills.
- Excellent analytical and problem-solving capabilities.
- Exceptional verbal and written communication skills.
- Ability to explain complex concepts in simple terms to non-technical users.
- Self-motivated, with the ability to manage multiple projects and priorities.
- Familiarity with poultry farm operations or agriculture technology is a strong plus.
Preferred Qualifications:
- Previous experience in software implementation, customer onboarding, or tech support.
- Knowledge of data management, software configuration, and user training best practices.
- Experience with SaaS platforms or agriculture-specific software tools.
What We Offer:
- Opportunity to work at the intersection of agriculture and technology.
- Collaborative and supportive team environment.
- Ongoing professional development and learning opportunities.
- Extensive travel within India and abroad
- Competitive salary package
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