Spaulding Ridge - Senior Associate - Sales Operations

Spaulding Ridge

- Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

What You Will Do

Ideal candidates will be able to:

- Analyze data and provide insights on the pipeline and won opportunities.

- Provide support for the Sales and Marketing teams.

- Manage inbound lead analysis and routing, maintaining data integrity, and de-duping.

- Troubleshoot, track, and resolve Salesforce end-user issues.

- Support sales data requirements and ensure data accuracy in Salesforce CRM.

- Assist in automation of sales reports and processes, produce ad hoc reports, and participate in projects.

- Collaborate with department stakeholders to develop, analyze, and maintain custom reports and dashboards to monitor performance and business processes.

- Support and optimize sales processes and the sales funnel.

- Perform sales forecasting.

- Adept at Salesforce and other Sales Ops tools.

Qualifications

- Minimum of 3 years in a Sales Operations role and relevant work experience.

- Adept with technology and able to learn systems quickly.

- Basic functional understanding of Salesforce CRM and experience with creating reports and dashboards.

- Good understanding of sales process, including lead and funnel management, with the ability to

support and optimize sales operations.

- Proficient in Microsofts O365, Word, Excel, PowerPoint and other Microsoft Office applications.

- Highly analytical and detail-oriented.

- Strong communication skills (written and verbal).

- Ability to communicate sales metrics and insights in a concise, actionable manner.

- Self-motivated, flexible, with the ability to manage multiple and often changing priorities.

- Proven ability to follow through / follow up to resolve issues.

- Ability to work independently with moderate supervision.

- Must also be willing to be a team player and coordinate with other areas of the business as needed.