General Manager/Assistant General Manager/Deputy General Manager/Senior Manager - Acquisition Success - (Post Merger Integration)

Success Team - Mumbai

Location: Mumbai

Experience: 8-12 years (minimum 5 years in PMI) in management consulting firms (MBBK/Big 4) and/OR in PMI roles in IT services firms (Accenture, Wipro, Infosys, Cognizant)

Type: Full-time

Role Overview:

The Acquisition Success team will lead enterprise post-merger integration, ensuring value realization across strategic acquisition portfolio. Reporting in the office of Chief Strategy officer (CSO), this team will establish integration governance, standardize methodologies, and orchestrate cross-functional execution from pre-sign diligence through post-close transformation. The roles demand strategic vision to translate deal theses into executable roadmaps and operational rigor to drive synergy capture, operational continuity, and cultural alignment.

Key Responsibilities:

1. Integration Governance & Leadership

- Establish Acquisition Success team as integration center of excellence with governance frameworks, decision rights, and executive reporting cadence

- Design integration operating model covering roles, responsibilities, and collaboration across corporate functions and business units

- Serve as primary integration authority, providing direct counsel to CSO and executives on integration approach, risk mitigation, and value realization

2. Integration Planning & Execution

- Develop comprehensive integration playbook spanning pre-sign diligence, Day 1 readiness, and post-close execution

- Lead end-to-end integration planning, translating deal rationale into detailed blueprints with milestones, interdependencies, and success criteria

- Orchestrate functional workstream execution (Financial consolidation, Backend integration, Shared services optimization, commercial integration, delivery model harmonization, HR, Legal, Operations, Marketing and procurement integration) ensuring operational continuity

3. Synergy Realization & Value Capture

- Partner with deal teams to validate synergy assumptions, identify value opportunities, and assess integration complexity

- Develop detailed synergy plans by category (revenue, cost, margin) with clear ownership, phasing, and tracking mechanisms

- Establish GTM integration priorities, rules of engagement and joint ways of working. Plan for revenue synergy realization to unlock growth opportunities.

- Develop account wise view for cross selling.

- Assess cost synergy potential and realization timelines across delivery and SGA costs. Conduct peer benchmarking, gap analysis, functional deep-dive to arrive at potential initiatives and align and govern them with stakeholders

- Design KPI frameworks and dashboards to monitor synergy achievement against deal business case

4. Program Governance & Stakeholder Management

- Design governance structures including steering committees, executive forums, and workstream cadence

- Prepare board-level presentations on integration portfolio performance, synergy progress, risks, and strategic recommendations

- Manage relationships with external integration consultants and advisors

5. Risk Management & Business Continuity

- Identify, assess, and mitigate integration risks including customer attrition, talent retention, and technology failures

- Implement business continuity protocols to protect revenue and maintain service delivery

- Ensure legal, statutory, audit, and regulatory compliance throughout integration lifecycle

6. Change Leadership & Cultural Integration

- Partner with HR on organizational design, talent retention, compensation harmonization, and leadership onboarding

- Define and execute stakeholder communication strategies for employees, customers, partners, and investors

- Lead cultural integration initiatives establishing shared values and unified organizational identity

7. Capability Building & Team Development

- Build and mentor high-performing integration team including functional leads and project managers

- Document integration best practices and lessons learned to enhance organizational maturity

- Foster integration mindset by embedding integration thinking into M&A strategy and due diligence

Qualifications:

Required:

- MBA from top-tier institution

- 8-12 years of total experience, with 6-8 years in M&A integration, corporate development, or management consulting (Big 4/MBBK)

- Minimum 5 years in roles managing multi-geography, multi-functional integrations; Experience in Services sector is a plus

- Deep expertise in integration methodologies, IMO structures, synergy tracking, and program management

- Demonstrated success establishing integration capabilities in high-growth, services-oriented environments

- Strong financial acumen with experience in synergy modeling, business case development, and performance tracking

- Proven ability to influence C-suite executives and board members without direct authority

Preferred:

- IT services, technology consulting, or professional services experience with understanding of global delivery models

- International integration experience across Europe, North America, and APAC

- Certifications in program management (PMP), change management, or M&A integration

- Experience with ERP consolidation, cloud migration, and digital platform integration

- Shape inorganic growth journey leading transformational integrations

- Partner directly with CSO, C-suite, and Board on enterprise-defining M&A initiatives

- Work at intersection of AI, technology consulting, and digital transformation

- Accelerate career in strategic leadership with global integration exposure

- Access leadership development, executive coaching, and global rotation opportunities

- Industry-leading compensation with performance-linked incentives and comprehensive benefits.