Description:

Were Hiring at Sonata Software!

At Sonata Software, were redefining what Modernization Engineering means in todays rapidly evolving digital world.

In an era where enterprises balance cost optimization with the need for digital transformation, Sonata stands as a trusted modernization partner enabling modernization-led hypergrowth through agility, innovation, and systems thinking.

Powered by our Lightning Suite and 16-step Platformation Playbook, we accelerate time-to-market and deliver measurable business impact.

Headquartered in Bengaluru, India, Sonata has a strong global presence across the US, UK, Europe, APAC, and ANZ, partnering with leading clients in BFSI, Healthcare & Life Sciences, Telecom, Media & Technology, Retail & CPG, and Manufacturing.

Our expertise spans Cloud, Data, Dynamics, Contact Centers, and next-gen technologies like Generative AI and Microsoft Fabric driving modernization across every layer of enterprise technology.

Now Hiring: HR Services Employee Central / Data Management

Location: [Add location e.g., Bengaluru / Hyderabad]

Experience: Minimum 4 Years

Domain: HR Shared Services / HR Operations

Mode of Work: Hybrid

Role Overview

As part of the Global HR Shared Services Team, you will play a critical role in maintaining, managing, and optimizing employee data within SAP SuccessFactors Employee Central (EC).

Youll be responsible for ensuring data accuracy, compliance, and seamless employee lifecycle management from onboarding to exits while supporting HR operations and driving process excellence.

This role demands a meticulous data mindset, hands-on experience in SuccessFactors EC, and strong collaboration skills to work closely with HR Business Partners, Payroll, IT, and Compliance teams.

Key Responsibilities (KRAs)

1 Data Management & Accuracy

- Maintain master data in SAP SuccessFactors EC for all employee lifecycle events (hire to retire).

- Perform mass uploads, data corrections, and updates with 100% accuracy and timeliness.

- Ensure compliance with internal data governance policies and SOX controls.

2 HR Operations Support

- Manage day-to-day HR service requests and employee queries through ticketing systems.

- Support onboarding, transfers, promotions, and terminations, ensuring seamless execution.

- Collaborate with HR, Payroll, and IT teams for process alignment and issue resolution.

3 Compliance & Audits

- Conduct regular data quality audits to identify inconsistencies or errors.

- Ensure employee data privacy and adherence to global data protection regulations (GDPR, SOX).

- Prepare HR reports and dashboards to support audits, leadership insights, and compliance reviews.

4 Process Improvement & Analytics

- Identify process inefficiencies and recommend automation or improvement opportunities.

- Participate in HR transformation or system enhancement projects (SuccessFactors upgrades, integrations, etc.).

- Provide analytics support by extracting and validating data for HR metrics and dashboards.

Skills & Qualifications

Technical Skills

- Hands-on experience with SAP SuccessFactors Employee Central (mandatory).

- Strong understanding of Core HR Data Management, employee lifecycle, and HR workflows.

- Experience with mass data uploads, report generation, and data audits.

- Familiarity with HR ticketing tools (ServiceNow / Jira).

- Basic understanding of payroll processes, HR analytics, and Excel-based reporting.

Soft Skills

- Excellent attention to detail and accuracy in data handling.

- Strong analytical and problem-solving abilities.

- Effective communication and stakeholder management skills.

- Customer service orientation with a proactive approach to query resolution.

- Ability to work in a fast-paced, global shared services environment.

Preferred Qualifications

- Bachelors or Masters degree in HR, Business Administration, or related field.

- Certification or formal training in SAP SuccessFactors Employee Central is an advantage.

Your Impact at Sonata

- Drive data quality, compliance, and operational excellence in all HR processes.

- Be a key enabler of employee experience through efficient and accurate HR operations.

- Support Sonatas commitment to process integrity, data-driven decision-making, and modernization across HR functions.

- Collaborate with a global team thats transforming HR into a strategic business enabler.

Why Join Sonata Software?

At Sonata, youll have an outstanding opportunity to use your skills and imagination to push the boundaries of whats possible in digital transformation.

Youll work in a culture that values innovation, collaboration, and continuous learning where your ideas matter and your work drives impact.

Equal Opportunity Employer:

Sonata Software is committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, age, disability, sexual orientation, or veteran status.