Solution Manager - Logistics SaaS Platform

Description:

About the Role:

We are hiring a Solutions Manager for a fast-growing, AI-driven enterprise logistics SaaS platform that helps large organizations optimize planning, routing, and execution across complex supply chain networks.

As a Solutions Manager, you will serve as a strategic advisor, technical expert, and key partner to Account Executives throughout the sales cycle. You will translate customer requirements into solution architectures, run high-impact demos and proofs of concept, and guide prospects through the operational and technical aspects

Key Responsibilities:

1. Pre-Sales Excellence & Deal Acceleration

- Engage early in qualified opportunities to understand requirements, constraints, KPIs, and decision criteria.

- Translate discovery insights into tailored solution blueprints covering flows, planning logic, integration points (APIs), data mappings, and security considerations.

- Deliver compelling demos, scenario-driven simulations, and POCs that prove logistical, operational, and financial value.

- Address product fit, integration challenges, process changes, and organizational readiness with clarity and authority.

- Guide sales in building credibility with CXOs, operations heads, IT leaders, and digital transformation teams.

2. Solution Architecture & Domain Expertise

- Serve as the SME for logistics optimization, supply chain design, routing, sourcing, distribution planning, and related operational workflows.

- Demonstrate a strong understanding of optimization principles and how they are applied through algorithmic and heuristics-based engines.

- Advise customers on best practices for planning, execution, benchmarking, and continuous improvement.

- Bring expertise across supply chain modeling, distribution planning and procurement processes.

3. Strategic Product Influence

- Capture market needs and customer insights; translate them into structured inputs for Product Management.

- Influence roadmap with recurring patterns observed during discovery, POCs, and competitive evaluations.

- Collaborate with Product Marketing to refine positioning, value narratives, and competitive differentiation.

4. Cross-Functional Collaboration & Delivery Handover

- Develop reusable solution assets: demo packs, vertical templates, ROI calculators, integration guides, and RFP content.

- Prepare clear handovers to Implementation & Customer Success teams, including solution documentation and acceptance criteria.

- Support early deployment checkpoints to ensure solutions are implemented as promised and risks are mitigated proactively

5. Leadership & Team Development

- Mentor and develop Solution Engineers on domain knowledge, solutioning frameworks, demo excellence, and customer engagement.

- Define role competencies, hiring requirements, and career progression paths for the Solutions function.

Minimum Qualifications:

1. Minimum 5 years of experience in pre-sales, solution consulting, or supply chain planning within an enterprise SaaS environment, with strong exposure to logistics operations, transportation planning, distribution networks, procurement, or supply chain design.

2. Deep knowledge across supply chain modeling, optimization, forecasting, routing, sourcing, production planning, distribution, or inventory management, with understanding of optimization frameworks (LP/MIP heuristics, simulation models, routing engines).

3. Comfortable designing solution architectures, data flows, and API-based integrations, with a hands-on approach to building demos, configuring scenarios, and guiding POCs.

4. Ability to translate complex planning and modelling logic into simple narratives for CXOs and non-technical audiences.

5. Exceptional presentation and communication skills, strong stakeholder management, and a problem-solving mindset suited for high-velocity, ambiguous deal cycles.

6. Demonstrated ability to influence decisions and build trust with operations leaders, digital transformation teams, and IT stakeholders.