
About this Role :.
We're seeking a dynamic and technically strong professional to build deep product and workflow understanding across presales, sales, and handover stages, define and optimize end-to-end processes, draft high-quality Business Requirement Documents (BRDs), and lead Proof of Concept (PoC) pilots to validate solutions and drive scalable implementation and adoption.
Key Responsibilities:.
- Collaborate closely with Sales, Product, and Revenue Design teams to align product requirements, priorities, and delivery timelines across initiatives.
- Apply structured problem-solving to analyze and improve presales, sales, and handover processes, driving efficiency and productivity gains.
- Conduct impact assessments for product and process requirements and translate them into clear, comprehensive, and high-quality Business Requirement Documents (BRDs).
- Design, lead, and manage Proof of Concept (PoC) pilots for new initiatives, incorporating stakeholder feedback and insights prior to large-scale rollout.
- Drive end-to-end implementation of new product features and process enhancements (SC App, Lighthouse, Field Force, One View), ensuring high adoption and effective change management across teams.
- Track and monitor program performance against defined KPIs and success metrics, proactively identifying bottlenecks, risks, and dependencies, and implementing timely corrective actions.
Requirements :
- 4-8 years of experience in Program or Project Management, preferably in product-led, sales, or revenue operations environments.
- Strong structured problem-solving skills with the ability to improve efficiency and productivity across complex cross-functional workflows.
- Proven experience in process design, BRD drafting, pilot management, and KPI-driven program execution with multiple stakeholder.
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