Job Title : Program Manager ERP & Finance Transformation.

Location : Kochi.

Mode : Work From Office.

Position Summary:

- We are seeking an experienced Program Manager to lead ERP and Finance transformation programs for our enterprise clients.

- This dedicated consulting role will oversee the implementation of Microsoft Dynamics 365 Business Central and Finance & Operations as part of our clients' digital modernization initiatives.

- The successful candidate will work closely with client organizations while representing Softobiz's delivery excellence and consulting methodology.

Key Responsibilities:

Program Leadership & Delivery:

- Lead end-to-end ERP and Finance transformation programs for enterprise clients including planning, execution, and delivery.

- Develop comprehensive program roadmaps and timelines aligned with client business objectives.

- Coordinate multiple project workstreams including ERP implementation, data migration, and process optimization.

- Establish program governance frameworks and reporting structures for client and Softobiz stakeholders.

- Manage program scope, timeline, and deliverables in accordance with Softobiz project methodologies.

- Provide regular program updates to both client executives and Softobiz leadership.

Client Relationship Management.

- Serve as primary Softobiz representative for ERP transformation programs.

- Work closely with client senior leadership, department heads, and operational teams.

- Facilitate workshops and steering committee meetings with key client stakeholders.

- Manage relationships with diverse client stakeholder groups across various business functions.

- Coordinate with client IT teams on technical infrastructure and integration requirements.

- Ensure strong client satisfaction and relationship management throughout engagements.

Project Coordination & Quality Delivery:

- Oversee multiple concurrent project workstreams within transformation programs.

- Coordinate with other Softobiz consultants and technical teams working on engagements.

- Manage dependencies and risks across project workstreams.

- Monitor project progress and implement corrective actions when needed.

- Facilitate change management and user adoption initiatives specific to client organizational cultures.

Business Process & Change Management:

- Lead business process analysis and optimization initiatives for client operations.

- Coordinate change management activities across client organizations.

- Ensure successful user adoption and training program delivery for diverse stakeholder groups.

- Manage organizational impact assessment and mitigation strategies.

- Support development of new policies and procedures aligned with client business models.

- Facilitate knowledge transfer between Softobiz team and client staff.

Required Qualifications:

- Program Management Experience - 8+ years of program management experience with large-scale ERP transformation initiatives.

- Proven track record managing Microsoft Dynamics 365 implementations for enterprise clients.

- Experience with finance system implementations and business process optimization in consulting environment.

-Strong understanding of program management methodologies and consulting delivery frameworks.

- Experience managing complex client engagements and multiple project workstreams.

- Consulting & Client Management Skills.

- 3+ years of consulting experience with enterprise clients, preferably in technology implementations.

- Strong client relationship management and stakeholder engagement skills.

- Ability to represent consulting firm professionally and manage client expectations.

- Experience working on-site with clients and managing consulting team deliverables.

- Proven track record of successful program delivery in consulting environment.

Technical & Business Knowledge:

- Deep understanding of ERP systems and finance transformation processes.

- Knowledge of Microsoft Dynamics 365 Business Central and Finance & Operations.

- Experience with system integrations, data migration, and technical project coordination.

- Understanding of financial processes including accounts payable, receivable, and general ledger.

- Familiarity with various industry operations including property management, trading, or wholesale markets.

- Leadership & Communication Skills.

- Strong leadership capabilities for both client-facing and internal team management.

- Excellent communication and presentation skills for executive audiences.

- Experience managing cross-functional consulting teams and coordinating with client teams.

- Ability to influence and drive consensus across diverse stakeholder groups.

- Strong problem-solving and decision-making skills in consulting environment.

Preferred Qualifications:

- Program/Project Management certification (PMP, Prince2, MSP, or equivalent).

- Experience with Microsoft technology stack and Azure cloud platforms.

- Previous consulting experience across multiple industries including property management, trading, or wholesale operations.

- Change management certification or formal training.

- Experience with Agile and Waterfall project delivery methodologies in consulting context.

- Degree in Business, Finance, IT, or related field.

- Engagement Structure.