Snapmint - Senior Product Manager - Payments Service

Description:

About the role:

Snapmint is looking for a Product Manager - Payments Service to lead the transformation of our core financial infrastructure. You will own the transition from a monolithic payment structure to a world-class Payment Orchestration Layer. This is a high-impact, senior role responsible for decoupling complex payment logic from our core services to build a unified, provider-agnostic engine that powers incoming collections and outgoing disbursements for millions of users.

Responsibilities:

Payment Orchestration Strategy & Roadmap:

- Own the product vision and roadmap for Snapmints payment orchestration layer with the existing loan/ order management system

- Lead product strategy for consolidating multiple PG/ bank integrations into a single intelligent routing infrastructure

- Drive payments reliability end-to-end, owning SLAs, uptime targets, and incident management

Payments & Reconciliation Analytics:

- Own EMI collections, reconciliation, refunds, reversals, and payout tracking across all gateways with key metrics and tripwires defined across all

- Ensure auditability and accuracy at scale across EMI collections, settlements, refunds, and payout flows

Stakeholder & Partner Management:

- Align cross-functionally with engineering, collections, finance, and risk to deliver the payments roadmap

- Manage external PG partnerships and internal stakeholders to keep the orchestration layer moving

Compliance & Risk:

- Partner with risk teams to embed fraud controls within the orchestration layer

- Stay ahead of regulatory changes and translate them into product requirements

Qualifications:

- 6+ years of post-MBA experience in Product Management, with a track record of owning complex, high-scale product areas

- Prior experience working at a payment gateway (PG) or payments infrastructure company is strongly preferred; fintech/lending experience is a plus

- Strong understanding of Indian payment ecosystems

- Prior experience working closely with engineering and design teams

- Data-driven mindset with ability to use metrics to drive decisions

- Excellent communication and stakeholder management skills