Snapmint - Senior Product Manager - Payments

Job Role: Product Manager Payments

About Snapmint:

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech.

We are building the future of responsible consumer finance, simple, transparent, and customer-first.

https://snapmint.com/

About the role:

Snapmint is looking for a Product Manager Payments to own and scale our end-to-end repayment experience. This role will focus on building seamless, reliable, and scalable payment and collections systems that drive high repayment success, reduce delinquencies, and improve customer trust.

Responsibilities:

- Own the repayments and payments charter end-to-end, including EMI collections, prepayments, retries, refunds, reversals, and reconciliation

- Define product vision, roadmap, and success metrics for repayment flows

- Drive continuous improvement of repayment success rates and reduction in payment failures

- Design intuitive and frictionless repayment journeys across app, web, and reminders (push, SMS, WhatsApp, email)

- Optimize checkout, autopay setup, mandate flows, and fallback mechanisms

Qualifications:

- Prior 4-6 years of experience in Product Management, Tech or related roles

- Prior experience working in startups, fintech/ payments/ lending is a must

- Strong understanding of Indian payment ecosystems

- Prior experience working closely with engineering and design teams

- Data-driven mindset with ability to use metrics to drive decisions

- Excellent communication and stakeholder management skills