Snapmint - Senior Product Manager - eCommerce

Role Overview:

We're looking for a Senior Product Manager to take care of the Snapmint ecommerce marketplace on both app and web. You'll be responsible for making sure the ecommerce website/app is in parlance with other marketplaces in terms of features and offerings, and help customers to shop easily on EMIs. This includes building tools that help us manage what's shown on the website/app, how products and categories are configured via the CMS, and how orders are fulfilled through courier partners.

Roles and Responsibilities

Key Responsibilities:

- Manage the Snapmint android/ios apps and website, and improve the shopping experience

- Build features on our CMS to show the right banners, offers, and categories

- Ensure correct information display to the customer on order tracking, and returns, etc

- Collaborate with engineering, category and operations to ensure smooth delivery

- Track performance like conversion rate and order success, for continuous improvements

- Ensure the website and app supports business growth and has feature parity with other ecom marketplaces

Qualifications:

- Experience working at a company with 50M+ app downloads (plus point - one of top 5 online marketplaces)

- 6-8 years in product management

- Experience with catalog and CMS systems

- Familiar with logistics and fulfillment flows

- Data-driven and organized in prioritizing features

- Strong communication and project management skills