About Snapmint:

India's booming consumer market has over 300 million credit-eligible consumers, yet only 35 million actively use credit cards. At Snapmint, we're reimagining how credit works-with a product-first approach that puts the consumer experience at the center. Our EMI and Pay Later solutions are designed from the ground up to be intuitive, accessible, and frictionless-enabling millions of Indians to purchase what they need, when they need it, whether it's fashion, electronics, or daily essentials.

From seamless onboarding to instant approvals and zero-cost EMIs, all our products are engineered to empower users while maintaining transparency and trust. We believe that enduring financial services are built not just on fair terms, but also on products that solve real problems with simplicity and scale. Founded in 2017, Snapmint is now India's leading online zero-cost EMI provider. With over 10 million consumers served across 2,500 cities-and doubling year on year-our growth is a direct outcome of building a world-class online product that people love and rely on.

Key Responsibilities:

- Monitor daily UPI transaction performance, success ratios, failures & drop-off patterns

- Analyse UPI transactions and identify root causes for failures (TPAP, PSP, Issuing Bank, Acquirer)

- Prepare daily / weekly MIS reports & dashboards for management

- Analyse refunds, payment reversals, chargebacks & UPI complaints

- Analyze UPI transactions to identify root causes for failures (TPAP, PSP, Issuing Bank, Acquirer).

- Categorize users within the UPI growth funnel and analyze their behavior at each stage.

- Prepare daily / weekly MIS reports & dashboards for management.

- Provide data-driven insights and recommendations to Product and Engineering teams to prioritize feature development and bug fixes.

- Identify opportunities for A/B testing to optimize UPI user experience and conversion.

- Collaborate with marketing teams to understand user acquisition channels and their impact on UPI adoption.

- Develop and maintain monitoring tools and dashboards for real-time tracking of key UPI metrics.

Skills & Qualifications Required :

- 1 to 3 years experience in Payments / Fintech / UPI domain

- B. Tech /B.E. from a premier institute (IIT/NIT/ BIT)

- Strong understanding of UPI ecosystem - TPAP, PSP, issuer, acquiring flows

- Good analytical mindset & problem solving with data

- Strong experience in App/Mobile Analytics across Android and iOS platforms is preferred.

- Experience with dashboards / visualisation tools/ SQL / Excel preferred

- Comfortable working with banking partners & external stakeholders

- Knowledge of settlement / reconciliation cycle will be an advantage

Location - Bangalore (Kadubeeshanahalli)

Working - Monday - Friday