Description:
Role Overview:
As an Associate Product Manager for Checkout, you will work on the systems that power Snapmint's merchant integrations and payment experience. This role focuses on improving checkout flows, payment success rates, and the reliability of Snapmint's embedded credit experience across ecommerce platforms.
Roles and Responsibilities:
Key Responsibilities:
- Improve Snapmint checkout flows across merchant platforms and integrations.
- Identify friction points in the consumer payment journey and drive product improvements.
- Optimize checkout flows to improve conversion, approval rates, and overall user experience.
- Build and improve integration frameworks, APIs, and SDKs that enable Snapmint at checkout.
- Work closely with engineering teams to ensure integrations are scalable, reliable, and easy to implement.
- Improve integration documentation and onboarding processes for merchants.
- Monitor checkout success metrics including approval rates, payment success rates, and drop-offs.
- Partner with risk and underwriting teams to improve approval rates while maintaining credit discipline.
- Diagnose and resolve issues that impact checkout performance and reliability.
- Track key product metrics such as conversion rates, approval rates, checkout latency, and payment success rates.
- Run experiments and analyse data to improve checkout performance.
- Use insights from merchant and consumer behaviour to inform the product roadmap.
- Work closely with engineering, risk, merchant partnerships, and operations teams to execute product initiatives.
- Write clear product requirement documents and support product delivery.
- Communicate product updates and improvements to internal stakeholders.
Requirements:
- 1-3 years of experience in product management, product operations, or related roles in fintech, payments, or ecommerce.
- Strong understanding of checkout flows, payment integrations, or ecommerce payment systems.
- Experience working closely with engineering teams to build and ship product features.
- Strong analytical skills with the ability to use data to guide product decisions.
- Good stakeholder management and communication skills.
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