Snapmint - Associate Director - Category Management

About the role:

The Associate Director - Category will be responsible for the overall business performance of assigned categories, including growth, profitability, selection, and customer experience. The role involves working closely with cross-functional teams and merchant partners to drive category strategy, improve conversion, and ensure operational excellence. This is a business ownership role that requires strong commercial judgment, analytical thinking, and execution.

Key Responsibilities:

- Own the P&L and business performance of the Smartphones category, including GMV, margins, growth, and customer experience.

- Build category growth plans through pricing, promotions, launches, targeted campaigns, and brand partnerships.

- Work closely with smartphone brands, distributors, and sellers to expand assortment and improve availability.

- Analyze pricing, competition, consumer demand, and market trends to drive category strategy.

- Collaborate with Product and Marketing teams to improve discovery, conversion, and purchase journeys.

- Partner with the Credit team to optimize EMI offers and financing levers that improve conversion.

- Drive inventory health, competitive pricing, fulfillment performance, and operational efficiency across the category.

- Monitor key business metrics and identify opportunities to improve sales, profitability, and experience.

Qualifications:

- 7-12 years in merchant success, category management, or marketplace operations.

- At least 4 years within the Smartphones category at a leading ecommerce marketplace.

- Strong analytical and problem-solving skills.

- Good understanding of pricing, margins, and commercial negotiations.

- Ability to work with cross-functional teams and external partners.

- Self-starter with ownership mindset and strong execution skills.