SMIFS - Manager - Client Relationship

- Client Relationship Management and Engagement

- Build and maintain robust professional relationships with both prospective new clients and existing portfolio accounts.

- Act as the primary point of contact, ensuring a consistently high level of client satisfaction and continuous engagement.

- Represent the organization with confidence and professionalism in all interactions and communications.

- Needs Assessment and Solution Offering

- Actively engage with clients to deeply understand their business needs and strategic challenges.

- Analyze client requirements and effectively offer appropriate solutions aligned with Spectral Consultants' core services.

- Maintain meticulous client communication records and follow-ups within the CRM system to ensure continuity and excellent service.

- Business Development and Growth

- Support business development initiatives and actively contribute to the company's growth targets.

- Identify new opportunities within the existing client base and prospective markets.

- Experience: Mandatory 2-4 years of experience in client relationship management, sales support, or business development.

- Education: Mandatory Postgraduate degree (MBA).

- Qualities: Must be confident, proactive, and client-focused with a positive attitude