HamburgerMenu
iimjobs

Posted By

Shilpa

HR Manager at Smart Analytica

Last Active: 23 September 2025

Job Views:  
191
Applications:  24
Recruiter Actions:  0

Posted in

IT & Systems

Job Code

1616819

Smart Analytica - Senior Service Delivery Manager

Smart Analytica.18 - 20 yrs.Others
.
star-icon

3.8

grey-divider

4+ Reviews

Posted 2 months ago
Posted 2 months ago
star-icon

3.8

grey-divider

4+ Reviews

Location: Mumbai, India


Experience: 18+ years in IT Services, including 10+ years across Big Data, Cloud, and Analytics

Company: Smart Analytica https://smart-analytica.com


About Smart Analytica


Smart Analytica is a niche Data & AI company established in 2017. We specialize in modern data platforms at enterprise scale (single implementations up to ~30 PB) and have delivered successful projects across retail, finance, telecom, manufacturing, insurance, and capital markets. We lead large Big Data, Cloud, and Analytics programs with a super specialization in very large data platforms.


Role summary


Own end to end delivery of large, multi-stream Big Data, Cloud, and Analytics programs. Blend client engagement, technical delivery leadership, and data management expertise to meet scope, schedule, budget, and quality objectives.


What youll do


Client Engagement & Stakeholder Management


- Serve as primary delivery contact for large clients; translate business goals into delivery plans and measurable outcomes.

- Anticipate challenges, propose options, and align decisions with client expectations.

- Provide crisp, timely status, risk, and variance reporting to client and internal leadership.

- Manage revenue assurance and participate in account mining and growth.


Delivery Leadership


- Lead end to end technical delivery across multiple concurrent data and analytics initiatives (solutioning, design, development, and release).

- Build executable plans (scope, milestones, budgets), track progress, manage dependencies, and drive on time, on budget outcomes.

- Proactively identify risks/issues and implement corrective actions to protect timelines and quality.


People leadership


- Lead and mentor project leads, managers, data engineers, and analysts; ensure effective staffing and utilization across programs.

- Foster a culture of collaboration, learning, and continuous improvement.


Technical & Delivery Excellence


- Leverage strong data management experience to guide technical choices; remove blockers via hands on expertise or by orchestrating internal/external SMEs.

- Institutionalize best practices for Agile delivery, quality assurance, and engineering hygiene.

- Stay current with Big Data, Cloud, Analytics, and AI advancements; champion improvements that lift delivery efficiency and client satisfaction.


What youll bring


Core experience


- 18+ years in IT services with 10+ years focused on Big Data, Cloud, and Analytics across client servicing, data management, analytics, and AI.

- Proven track record running large, complex, multistakeholder programs to completion.

- Excellent leadership, communication, and stakeholder management skills; strong critical thinking and decision making under pressure.


Methods & tools


- Working mastery of delivery frameworks and tooling (e.g., Agile/Scrum; PMP or equivalent).

- Practical knowledge of one or more major clouds (GCP/Azure/AWS) and modern data platforms (e.g.,

Snowflake, Databricks) is highly advantageous.

- Ability to translate business requirements into technical roadmaps and measurable KPIs.


Education & certifications


- Bachelor's degree in computer science, IT, or related field.

- Relevant certifications in Big Data, Cloud (GCP/Azure/AWS), Snowflake, Databricks, and/or Project

Management preferred.


Why this role


Best in Industry Compensation and Growth Prospects. High impact ownership across marquee, data intensive programs; opportunity to shape delivery practices and mentor a high performing team while partnering closely with enterprise clients.


Didn’t find the job appropriate? Report this Job

Posted By

Shilpa

HR Manager at Smart Analytica

Last Active: 23 September 2025

Job Views:  
191
Applications:  24
Recruiter Actions:  0

Posted in

IT & Systems

Job Code

1616819

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow