The core responsibilities for the job include the following :
Program and Delivery Ownership :
- Own end-to-end delivery timelines for lender-facing product initiatives.
- Drive projects from requirements collection through product detailing, development, QA, and UAT.
- Build and maintain project plans, milestones, and delivery trackers.
- Identify risks, dependencies, and bottlenecks early and work with teams to resolve them.
- Ensure commitments are clear, and delivery expectations are met in a fast-moving startup environment.
Client and Relationship Management :
- Serve as the primary delivery point of contact for US-based lender clients.
- Run regular check-ins, status updates, and milestone reviews with clients.
- Manage expectations, communicate changes clearly, and maintain strong client relationships.
- Translate client needs into clear requirements and next steps for internal teams.
Internal Stakeholder Coordination :
- Work closely with Product, Engineering, QA, and Business teams to keep work moving forward.
- Facilitate requirement discussions, planning sessions, and UAT coordination.
- Ensure everyone is aligned on priorities, timelines, and responsibilities.
- Proactively follow up on action items and unblock teams as needed.
Process and Startup Execution :
- Establish lightweight processes, documentation, and reporting suitable for a startup environment.
- Maintain clear visibility into delivery status for leadership and stakeholders.
- Continuously improve how programs are planned, tracked, and delivered as the company scales.
Requirements :
- 4 to 6 years of experience in program management, project management, delivery management, or a similar role.
- Experience managing end-to-end product or software delivery timelines.
- Strong organizational and execution skills with the ability to manage multiple initiatives at once.
- Excellent communication and stakeholder management skills.
- Comfort working in ambiguity and changing priorities typical of a startup.
- Ability to work effectively with both client-facing and internal teams.
Good to Have :
- Experience working with US-based clients.
- Exposure to fintech, lending, or financial services.
- Familiarity with Agile or iterative delivery environments.
- Experience using delivery tracking tools (e.g., Jira, Confluence, etc.).
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