
The Chief of Staff (CoS) operates as the execution arm and strategic sounding board of the Executive Director. This is not an administrative role. The CoS ensures that every commitment made in ED's review meetings is tracked, followed through, and escalated before it becomes a crisis. The CoS builds authentic relationships with all L2 leaders (COO, Finance, Plant President, HR, Sales, and Procurement) to get honest status, not polished status. At SSPL, Vision 2030 is a Rs. 1,000 Cr target by 2030. The CoS is the person who translates that vision into weekly accountability.
Key Responsibilities:
1. Review Ownership & Commitment Tracking
- Attend all ED review meetings - BSC, AOP, departmental, and special reviews
- Capture all commitments with owner, deadline, and success criteria
- Track open actions weekly and escalate slippages 48 hours before they become ED's problem
- Maintain a live action tracker visible to ED at all times
2. Strategic Decision Support
- Prepare concise decision briefs for ED - context, options, recommendation, risk
- Build and maintain KPI dashboards: EBITDA, production, OEF, attrition, debtors, cotton cost
- Conduct monthly intelligence summary: competitor activities, market trends, industry news
- Support AOP preparation, quarterly reviews, and board-level presentations
3. Cross-Functional Coordination & Relationship Building
- Build trusted working relationships with all L2 leaders - not transactional, but genuine
- Facilitate inter-departmental coordination where priorities clash (e.g., production vs quality, sales vs finance)
- Act as a neutral information conduit - never as a political player
- Identify early-stage tensions in the leadership team and flag to ED with data, not hearsay
4. Special Projects & Transformation Initiatives
- Lead or support key transformation projects: Rockefeller Habits implementation, Vivid Vision, Odoo go-live tracking
- Translate strategy documents into execution plans with named owners, milestones, and KPIs
- Coordinate external consultants (strategy, HR, finance) and ensure deliverables are met
- Drive the April 14, 2026, SSPL 18th anniversary milestone planning
5. ED Office Management
- Manage ED's weekly calendar - ensure time is allocated to Vision 2030 priorities, not only firefighting
- Prepare ED for every important meeting: context, history, talking points, desired outcomes
- Handle sensitive communications requiring discretion and judgment
- Filter information flow into ED's office - surface what matters, absorb the noise
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