Simply Vyapar Apps - Head - Telesales

About Suvit

Suvit is a Surat-based technology-driven organization focused on transforming the way businesses manage their operations through intelligent automation and digital solutions. With a strong commitment to innovation and customer success, Suvit is rapidly scaling its presence across India and beyond.

Role Overview

We are looking for a dynamic and result-oriented TeleSales Head to lead, manage, and grow our telesales operations. The ideal candidate will be responsible for building and scaling a high-performing telesales team, driving revenue through strategic tele calling campaigns, and implementing best practices to maximize sales conversions.

Key Responsibilities:

- Team Leadership: Build, manage, and mentor a team of telesales managers, team leads and executives to achieve monthly and quarterly sales targets.

- Strategy & Execution: Develop and execute telesales strategies, scripts, and campaigns aligned with business goals.

- Performance Management: Monitor KPIs (calls, conversions, revenue) and implement data-driven improvements.

- Training & Development: Conduct regular training sessions to enhance product knowledge, sales techniques, and objection handling.

- Process Optimization: Ensure use of CRM tools for call tracking, lead management, and reporting.

- Collaboration: Work closely with marketing and product teams to align on campaigns, offers, and customer feedback.

- Customer Focus: Ensure excellent customer experience during the telesales process, handling escalations where required.

- Reporting: Present weekly/monthly performance reports and actionable insights to management.

Requirements

- Proven experience (8+ years) in tele sales or inside sales, with at least 2+ years in a leadership role selling B2B Solutions in India

- Managed a minimum sales target of 20+ Crores annually

- Strong track record of meeting/exceeding sales targets.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to motivate and inspire a sales team to perform at their best.

- Proficiency with CRM software, Excel, and sales analytics tools.

- Strong problem-solving and decision-making abilities.

- Fluent in English, Hindi, and Gujarati (preferred).

What We Offer

- Competitive salary and performance-based incentives.

- Opportunity to lead and scale a high-impact telesales team.

- Fast-paced, growth-oriented work culture.

- Career advancement opportunities within a rapidly expanding organization.