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Presales Consultant
Description:
Customer Needs Analysis:
- Understand client requirements: Engage with prospective customers to identify their technical and business challenges.
- Conduct technical assessments: Help clients understand how your product or service can solve their specific pain points.
- Map out solutions: Work with customers to determine the right solution, aligning with their infrastructure, goals, and future roadmap.
Solution Design and Customization:
- Tailor solutions: Design or customize solutions to meet the unique needs of the customer based on the company offerings.
- Proposal creation: Develop technical documentation, including solutions design, configurations, and detailed technical specifications.
Presentations and Demos:
- Technical presentations: Lead presentations to stakeholders, including technical and non-technical audiences, explaining how the proposed solution works and its benefits.
Collaboration with Sales Teams:
- Work closely with sales reps: Collaborate with the sales team to define strategies, set expectations, and ensure the sales pitch is technically sound.
- Provide expertise on RFPs/RFQs: Help respond to Request for Proposals (RFPs), Request for Quotes (RFQs), and other tender documents by providing technical insights and ensuring feasibility.
Customer Relationship Management:
- Customer engagement: Build relationships with key technical stakeholders and ensure ongoing communication during the sales cycle.
- Provide technical support: Offer guidance and expert support during customer evaluation and decision-making processes.
- Post-sale transition: Work closely with the implementation or customer success teams to ensure smooth handovers and successful deployment.
Market and Product Expertise:
- Keep up-to-date with the latest features, updates, and capabilities of the companys products.
- Competitive analysis: Understand and communicate how your solution compares to competitors, highlighting unique differentiators
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