Shriram Properties - Assistant Manager/Deputy Manager - CRM - Banking Process
Posted 3 weeks ago
Posted 3 weeks ago
3.9
238+ Reviews
Description:
Job Responsibility:
- Exposure and promotion of our projects in all banks to be done from time to time.
- Min 70% of the cases should be processed from our banking team.
- Sanction and Disbursal TATs to be maintained to ensure collections and commissions are intact.
- Login within 7 Days from the receipt of file.
- Sanction within 15 days from the receipt of file.
- Disbursement within 7 days from sanction.
- Responsiveness is the key in customer relationship management, maintain min 24 hours to revert to all queries for all internal and external customers.
- Adherence to SFDC and Complete system Orientation to ensure organizations compliance and efficiencies are met.
- Customer satisfaction should be the top most priority, ensure to build more well-wishers and brand ambassadors.
- Encourage testimonials wherever possible.
- Ensure Ethics/Integrity & code of conduct is maintained at all levels.
- Maintain a check and balance to establish conducive professional environment to achieve organizational business goals
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