Shriram Finance - Product Manager - Retail Lending

- Demonstrated experience in managing business loans/personal loans

- Identify and develop new product opportunities to meet customer & market requirement

- Look for opportunities to enhance revenue from business

- Identify areas of process improvement in collaboration with relevant stakeholders

- Assess relevant customer, competitor and industry insights to help define strategies to improve customer experience and portfolio growth.

- Conceiving and driving contests for sales incentives

- Ensure compliance and adherence to internal policies & NBFC guidelines in product design.

- Set up an effective product training mechanism for the sales team and channel partners for effective sales

- Closely liaison with other functions like Credit, Operations, IT, Compliance in developing and executing product and process launches

- Define, understand and improve key funnels and metrics w.r.t conversion