Shoppers Stop - Unit Head

Description:

Role: Unit Head.

Function: Operations.

Grade: P4 (Manager).

Reports To: Area/Regional Controller.

People Reporting To UH: Department Managers/ HODs.

Qualification: Graduate/MBA/PGDBM.

Experience: 8+year.

Key Accountabilities/Responsibilities:

- Conducts periodic review of Business with all stakeholders for visibility and corrective measures.

- Strategies sales plans; Budgeting & control checkpoints.

- Strategise to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.

- Responsible for conserving and protecting assets by Managing assets judisiously for higher asset turnover.

- Ensures Processes adherence & Audit closures.

- Strategizes to maintain and Improve Service Standards.

- Leading People.

- Improve Profitability & Resource Management.

- Responsible for Store Image.

- Maintain & build PR and Business Relations.

Competencies / Skills Required:

- Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations:

Internal:

- Operations, B&M, Administration & Maintenance, D&L, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams.

External:

- Vendors, Brand Managers, Government departments.