Shoppers Stop - Deputy General Manager - Internal Audit & Governance/Risk & Compliance - CA

Description: Were Hiring | Deputy General Manager Internal Audit & Governance, Risk & Compliance (GRC).

Experience: 4 - 5 years.

Industry Preference: Retail.

Role highlights:

- Lead store & process audits.

- Strengthen risk & internal controls.

- Use data analytics (Excel, Power BI, SQL).

- Manage a team of 8-10.

Role Summary:

Candidate will support the Governance, Risk, and Compliance framework of the organization with a strong focus on internal controls, internal audits, process reviews, and risk monitoring.

The role requires prior experience in retail operations, handling a mid-sized team, and strong analytical skills including data analytics for insights generation.

Key Responsibilities:

- Support GRC Operations & Internal Audit Execution.

- Assist in executing GRC initiatives across business units and retail stores, ensuring adherence to governance and control expectations.

- Coordinate planning, scheduling, documentation, and follow-ups for Internal Audit assignments with internal teams and co-sourced audit partners.

- Perform store audits, process audits, and thematic reviews to evaluate effectiveness.

Risk & Internal Controls Management:

- Support management in designing and implementing risk management & internal control mechanisms across retail operations, supply chain, finance, store processes, and support functions.

- Assist in preparing and maintaining ICFR/IFC documentation and testing frameworks.

Data Analytics & Continuous Monitoring:

- Use data analytics (Excel, Power BI, SQL basics preferred) to identify anomalies, trends, and control weaknesses.
- Assist in developing dashboards and reports for continuous monitoring and fraud analytics.

Audit Follow-ups & Process Improvements:

- Coordinate with process owners to track closure of audit findings and ensure timely implementation of agreed actions.

- Identify recurring issues and recommend improvements in processes, SOPs, and internal audit practices.

Team Leadership & Development:

- Manage and guide 8-10 team members in audit execution, documentation quality, and usage of IT tools.
- Train the team on soft skills, control testing techniques, and systems such as SAP, POS, Oracle, etc.

Stakeholder Management:

- Build strong working relationships with functional heads, store teams, and support departments.

- Present key observations and recommendations to senior GRC leadership.

Preferred Skills & Competencies:

- Strong understanding of internal controls, risk management principles, and audit methodologies.

- Ability to communicate audit issues clearlyboth verbally and in writing.

- High attention to detail with the ability to handle sensitive information.

- Data-analytics skills (Excel, Power BI; SQL/Python good to have).

- Knowledge of retail business processes, store operations, inventory management, and POS systems.

- Ability to manage multiple assignments and guide junior staff.

Qualifications:

- Chartered Accountant.

- Internal audit certifications (CIA, CISA, CIMA) will be an advantage.

- 4-5 years experience in Internal Audit / Risk / Controls / GRC, preferably in Retail.