SHM Group - Head - Sales - Fire Safety Division

Position Vacant / Designation : Sales Head

Job Description :

- The Sales Head will lead end-to-end operations of the Fire Safety Division across all SHM Group locations. The role involves operational excellence, profitability management, service standardization, and capability building across project execution, maintenance, and compliance functions.

- The Sales Head will serve as the business integrator, linking strategy, people, processes, and performance to ensure SHMs fire safety services are delivered efficiently, safely, and profitably.

Reporting to: Managing Director

Location: Mumbai (with travel across ports and industrial sites)

Team: Regional Managers, Project & Service Heads, Supply Chain, and QA/Compliance Leads

Key Responsibilities:

- Define business objectives and translate them into actionable plans across projects, services, AMCs, and spares.

- Standardize operational processes, documentation, and quality benchmarks across all branches.

- Ensure compliance with SOLAS, NBC, IS, and other statutory fire standards.

- Own P&L for the division; track cost efficiency, margins, and cash flow.

- Develop budgets, forecasts, and profitability models for each revenue stream.

- Drive project execution discipline: scope, schedule, cost, and quality.

- Establish a unified QA/QC framework for installation and service.

- Mentor regional teams; ensure technical upskilling and process awareness.

- Implement field-service management tools and ERP integrations (Odoo).

Key Performance Indicators (KPIs):

- EBITDA margin improvement by X% year-on-year

- SLA adherence > 90%

- AMC renewal rate > 75%

- Project completion within budget and time > 95%

- Customer satisfaction score > 4.5/5

Desired Candidate Profile:

- Education: B.E./B.Tech (Mechanical / Fire / Electrical), with MBA preferred.

- Experience: 18 - 25 years, with at least 8 years in senior operational leadership in fire safety, marine services, or industrial projects.

- Proven P&L and multi-location management experience

- Process standardization and cost optimization expertise

- Strong grasp of statutory fire codes and marine safety standards

- Vendor and supply chain rationalization experience

- Excellent leadership, negotiation, and data-driven decision skills

Desired Profile of the Candidate:

- Outline skills, prior experience, soft skills, etc., that you are looking for in the candidate.

- Experience: 18- 25 years, with at least 8 years in senior operational leadership in fire safety, marine services, or industrial projects

- Proven P&L and multi-location management experience

- Process standardization and cost optimization expertise

- Strong grasp of statutory fire codes and marine safety standards

- Vendor and supply chain rationalization experience

- Excellent leadership, negotiation, and data-driven decision skills

Industry Type : Shipcare

Organization Name : SHM Shipcare Pvt. Ltd.

Company Profile:

SHM Shipcare, established in 2001 and headquartered in Mumbai, provides a one-stop solution for both sales and services. The company ensures quality solutions and timely delivery of products and services through a comprehensive infrastructure of manufacturing, supplying, servicing, and repairing (over 2,00,000 sq. ft. of warehousing and workshop facilities).

It has a network spanning over 11 port cities along the Indian coast and across the coasts of Dubai, Malaysia, Shanghai, Singapore, and Colombo. SHM Shipcare is the largest FRP boat manufacturer and life-saving/fire-fighting service provider in India, aiming to deliver top-quality solutions through its current service offerings and future growth plans in India and overseas.