- Account ownership for major e-commerce clients - Managing overall P&L of business entities, launching process improvement initiatives, addressing inefficiencies to drive profitability - Launch and manage PAN India last mile delivery operations for B2B and B2C e-commerce clients - Defining operating plan to meet client's requirement with respect to expansion, monthly and quarterly AOP Plans - Setup the reporting processes for operational streamlining - On boarding and relationship management: Strategizing and executing all account related initiatives from operational troubleshooting to activations - Manage team of size 10-12 members responsible for on-ground operations - Work with cross-functional teams (design/tech/finance) solving problems real-time meeting client requirements - Define pay-out/Incentive structures for on-ground operations team Skills and experience required : - Experience in managing multi-tiered teams/ launching operations from scratch - Understanding of E-commerce and logistics industry - Experience in working fast-paced environments/ start-ups - Ability to work on Microsoft excel/ other office tools

Bangalore

ShadowFax - Senior Manager - Operations 

Job Description for ShadowFax - Senior Manager - Operations  in SHADOWFAX TECHNOLOGIES PRIVATE LIMITED in  Bangalore for (5-10) years of experience. Apply Now!