Shadowfax - Associate Director - Warehouse Operations - IIM/ISB/MDI/FMS

Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals.

Oversee daily operations, while controlling and managing inventory and logistics.

Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

Daily and Monthly Responsibilities:

- Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.

- Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime.

- Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.

- Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.

- Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages.

What to bring:

- Experience in Warehouse Management/ Operations

- Experience in E-commerce/Logistics preferable

- 5 to 7 Years of Experience

- MBA from IIMs/ Tier 1 B-Schools preferably

- Experience in Sort centre and automation process