What We're Looking For
- Strong B2B enterprise experience (B2C profiles will not be considered).
- Proven P&L ownership of - 30-60 Crore portfolios with the ability to scale to - 100+ Crores.
- Experience managing 10+ enterprise accounts.
The Role:
- Own the delivery lifecycle: from participant registration to program delivery, facilitation, certification, and account management.
- Partner with Sales to ensure seamless client onboarding and successful execution.
- Support commercial closures and drive account growth.
- 80% Service Delivery & 20% Business Development
- Lead the end-to-end delivery of projects by coordinating cross-functional teams to ensure all technical and operational benchmarks are achieved on schedule.
- Manage client expectations through proactive communication and transparent reporting, ensuring that service delivery remains aligned with evolving business objectives.
- Identify and capitalize on business development opportunities within existing accounts by understanding client pain points and proposing value-added solutions.
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