Serpent Consulting Services - Business Analyst

Role Purpose:

Drive business decision-making by analyzing processes, financial data, and system capabilities to deliver optimized, cost-effective, and compliant business solutions aligned with organizational objectives.

Key Roles & Responsibilities:

- Analyze business objectives and translate them into actionable requirements and solutions

- Evaluate existing business processes and identify areas for improvement and optimization

- Lead ongoing business process reviews and implement improvement strategies

- Work closely with finance, IT, and reporting teams to support forecasting, budgeting, and financial analysis

- Conduct requirements gathering, documentation, and stakeholder workshops

- Prepare business requirement documents, functional specifications, and reports

- Present insights, recommendations, and findings to stakeholders and senior management

- Stay updated with process, regulatory, and IT advancements to modernize systems

- Perform cost-benefit analysis and support negotiation and decision-making

- Coordinate with cross-functional teams including clients, technical teams, and management

- Perform user acceptance testing and ensure solutions meet business requirements

- Manage projects, track deliverables, and ensure timely completion

- Mentor and guide junior analysts and team members

- Act as a liaison between business stakeholders and end users

Experience Requirements:

- 4-8 years of experience as a Business Analyst in IT, consulting, or analytics environments

- Experience in financial analysis, forecasting, budgeting, and KPI-driven reporting

- Hands-on exposure to business process analysis and system implementation projects

Skill Sets & Competencies:

- Strong analytical, critical thinking, and problem-solving skills

- Clear understanding of business objectives and strategic alignment

- Expertise in requirements gathering, documentation, and stakeholder communication

- Knowledge of SQL and database management for data analysis

- Basic programming knowledge to support data analysis and automation

- Understanding of regulatory and reporting requirements

- Experience in user acceptance testing and project management

- Strong presentation, negotiation, and communication skills

- Ability to manage multiple priorities and competing resources

- Leadership capability to guide and mentor junior analysts