Serosoft Solutions - Presales Consultant

Description:

Job Category: Non-Technical.

Department: Sales & Marketing.

Job Location: Indore.

Experience: 3+ years.

About the role:

Indias leading Educational ERP Software company, a Deloitte Fast 50 Company, and ET Growth Champion Serosoft for a high-performing Presales Consultant to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Key Responsibilities:

- Make outgoing calls to potential customers to schedule high-quality leads for sales.

- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.

- Generating leads for ERP software products through cold calls and other mediums.

- Demonstration of the ERP software.

- Updating the CRM record.

- Seize opportunities to upsell services when they arise.

- Follow up with potential customers in a timely manner.

- Manage a large number of outbound calls in a timely manner.

- Document all call information in the CRM according to standard operating procedures.

- Meet personal/team qualitative and quantitative targets.

- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

- Communicate effectively and professionally in all forms of communication with internal and external customers.

- Maintain regular attendance and punctuality.

- Work closely with sales teams and other pre-sales resources, providing support throughout the sales cycle.

- Work closely with the sales team during the prospect needs analysis phase to assist in uncovering and clearly identifying prospects critical business issues.

- Searching for Customer Information through search engines.

Education & Experience:

- Bachelors/Masters in Business, Sales, Marketing, or related fields.

- 3+ years in international sales, ideally in SaaS or ERP solutions.

- Experience in the education sector and digital marketing tools (SEO, CRM, PPC) preferred.

- Digital marketing day-to-day.

- Managing and utilizing all digital sales channels and tools, including analytics, SEO, CRM systems, PPC, etc., to undertake analyses of sales performance and strategy success.

- Social media strategy and communications.

Skills:

- Able to generate qualified leads from different sources.

- Familiar with CRM.

- Customer-focused and adaptable to different personality types.

- Have the ability to multitask, set priorities, and manage time effectively.

- Possess previous experience in target achievement.

- Superior listening, verbal, and written communication skills.