About the job:

- We are looking for a Senior Product Analyst to drive data-driven decision-making and deliver actionable insights that will contribute to accelerating and scaling the next stage of user and ARR growth for Sense.

- In this role, you will work closely with cross-functional teams to analyze data, identify trends, and provide recommendations for product improvements.

- Your work will directly impact our product roadmap, customer retention and overall business outcomes.

- The position will be a key partner to help drive decision making in conjunction with cross functional teams, using the broad base of customer data available in our data warehouse(s).

- The person in this role will be expected to generate insights from the data on a proactive basis, while also being able to design and analyze experiments meant to better understand the motivations of a diverse customer base.

- Ultimately, a successful person in this role will be expected to be a resident expert in their product areas, and can work autonomously leading analytics efforts to encourage the team to improve the customer experience and metrics.

What You'll Do:

- Data Analysis: Analyze large datasets to identify patterns, trends, and insights related to user behavior, product usage, and market trends.

- Reporting and Visualization: Create and maintain dashboards and reports to monitor key performance indicators (KPIs) and communicate findings to stakeholders.

- Contribute to Product Strategy: Collaborate with product managers to align data analysis with product development, helping to define and prioritize features and improvements.

- Data Quality: Ensure data accuracy and consistency, and work with relevant teams to resolve data quality issues.

- Cross-functional Collaboration: Work closely with product management, engineering, design, customer success, and other teams to drive initiatives.

- Mentorship: Provide guidance and mentorship to junior analysts and contribute to building a strong data-driven culture within the organization.

About You:

- 5+ years experience as a Product Analyst or similar role, with a focus on data analysis and product insights, preferably at a B2B SaaS company

- Bachelor's or Master's degree in a relevant field (e. , Statistics, Data Science, Business Analytics).

- Proficiency in data analysis tools and languages (e. , SQL, Python, R), data visualisation tools (e. , Tableau, Power BI, Sigma Computing) and have hands-on experience with data warehouse technology like (Snowflake, Databricks, Google BigQuery) etc

- Excellent communication skills, both written and verbal, to effectively convey complex data insights to non-technical stakeholders.

- Knowledge of LLMs, machine learning and predictive modeling is a bonus.

- Experience with web and mobile analytics tools (e. , Google Analytics, Amplitude) is a plus.

- Ability to work in a fast-paced environment, manage multiple tasks, and meet deadlines.

- Strong problem-solving and critical-thinking skills.

- A passion for product development and a customer-focused mindset.