Health insurance

Job/Soft skill training

Cafeteria

Child care facility

Free meal

International/On-site exposure

Office cab/shuttle

Professional degree assistance

MSD Pharmaceuticals Reviews by Employees

Therapy Manager

Senior Therapy Manager

Territory Business Manager

Therapy Business Manager

Business Manager

Lead Therapy Manager

Area Business Manager 

Senior Manager

Associate Director

Manager

Role - Senior Vice President Location: Gurgaon/ Mumbai - Experience: 18+yrs of experience in Customer Experience Management for international markets & 6+ years of Credit Card Ops (inbound) Domain. - Managed large-scale operations for a global banking account across regions Must have managed team of 2000+ FTE - Must have experience in Global Inbound voice process operation. - Experience in managing financials: budget, margins, and P&L. Responsibilities : - Managing large-scale operations & entire Delivery for a global banking accounts across regions - Managing financials, cost control and data management requirements of outsourcing call center. - Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements - Oversee customer support processes and organize them to enhance customer satisfaction - Review financial information and adjust operational budgets to promote profitability - Revise and formulate policies and promote their implementation - Reviews, analyzes and evaluates business procedures. - Implements policies and procedures that will improve day-to-day operations. - Plans directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.

Gurgaon/Gurugram

Mumbai

Senior Vice President - US Credit Card Operation - Inbound Domain - BPM 

Job Description for Senior Vice President - US Credit Card Operation - Inbound Domain - BPM  in MSD PHARMACEUTICALS PRIVATE LIMITED in  Gurgaon/Gurugram Mumbai for (18-25) years of experience. Apply Now!

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