Reporting:

Head of Department

Key Roles & Responsibilities:

- Develop and execute a long-term broker engagement strategy to maximize business potential across product lines.

- Conduct quarterly and annual business reviews with broker leadership teams, including performance insights, pipeline movements, conversions, and profitability trends.

- Drive trust-based partnerships ensuring collaboration, transparency, and alignment on growth objectives.

- Lead growth planning for the Large Market segment through brokers, ensuring strong pipeline development and conversion.

- Track and improve metrics such as hit ratios, renewal retention, pricing discipline, and business profitability.

- Provide strategic direction to regional teams, ensuring strong execution of broker-led business plans.

- Coach and mentor frontline distribution leaders for effective broker engagement and negotiation.

- Partner with underwriting, claims, operations, actuarial, and product teams to ensure seamless end-to-end delivery for broker-sourced accounts.

- Ensure timely resolution of escalations related to service, claims, or policy issuance.

- Provide periodic analytics, MIS, and insights to management on broker performance and market opportunities.

- Support key renewals, strategic pitches, and sector-specific large deals.

- Strengthen brand visibility and perception through broker-led forums and market interactions.

- Ensure adherence to IRDAI guidelines, internal governance protocols, distributor compliance requirements, and audit standards.

Key Requirements Education & Certificates:

- Masters degree in Business Administration, Insurance, Risk Management, Finance, or a related field (MBA preferred).

- Professional certifications such as III, ACII, CPCU, or equivalent are added advantages.

Key Requirements - Experience & Skills:

- 15 to 20 years of experience in corporate insurance, broking, distribution leadership, or strategic account management.

- Strong background in managing large-market or corporate portfolios across multiple product lines.

- Strong strategic thinking and ability to influence senior stakeholders internally and externally.

- Deep understanding of commercial insurance products, underwriting principles, and regulatory frameworks.

- Exceptional relationship-building, negotiation, and communication skills.

- Strong business acumen with an analytical approach to portfolio and performance management.

- High executive presence, strong problem-solving skills, and comfort in high-stakes negotiations.

- Leadership ability to inspire, mentor, and build high-performing teams.

Remarks:

- The details of this position are confidential.

- The decision to change / modify the specifications is at managements discretion.