Senior Transition Manager

Description:

- Position: Senior Transition Manager

- Location: Hyderabad

- Experience: 10+ years

- Contract

- Project roles and responsibilities

- Proven experience in managing transition projects in a shared service center or similar environment

- Maintaining a high sense of urgency and proactive attitude at work

- Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities

simultaneously

- High level of Interpersonal/communication skills with an ability to effectively engage and influence stakeholders at all levels of the organization

- Effective collaboration skills with peers, stakeholders and partners across the organization

- Excellent project management skills, including ability to plan, organize and prioritize work effectively

- Strong relationship management

- Strong problem-solving skills

- Need to look at requests / problems and recommend solutions to ensure transition is delivered on time

- Strategic thinking and prioritizing capacity

- High capacity and willingness to learn about multiple disciplines

- Effective Stakeholder management both internal and at client side

- Ability to lead governance and daily calibration meetings internal and client, track MOMs and publish

- Work with hiring team for hiring initiation, follow to closer of hiring requirements

- Work with operations leaders for approvals on hiring, pricing and contract terms specific to ops

- Work with training team for KT plan preparation, implementation, certification

- Work with Quality team for QA QC plan, implementation of QC during transition stage, to perform error analysis and publish RCA and action plan

- Works to tight timelines, competing priorities and rapidly changing requirements

- Consider, escalate and resolve issues which arise as part of planning and executing transitions including, but not limited to, IT matters, training and skills transfer, cost of transition, local country change management issues, risk management, etc.

- Support development of change management plans and efforts for countries from where work is being transitioned

- Track and report on milestones for transitions (including budgets) and on consequences of the transition against original business case

- Effectively support the COFORGE BPS Transition Leader in overall management of all transition work, developing appropriate reports for communicating to various stakeholders

- Have a contributory role in designing and updating transition methodology and supporting tools, including determining the appropriate program structure for each transition