Company Description:
Nucore, headquartered in Calicut, Kerala, India, is a leading technology partner in the travel industry, serving over 900 customers across 43+ countries in the Middle East and Africa. The company supports 12,000+ users in processing 70+ million transactions annually across 3,000 locations. Nucore's platforms enhance operational efficiency by reducing staffing needs, eliminating human errors, stopping revenue leakage, and identifying new revenue opportunities. The scalable, cost-effective solutions also provide management insights to optimize business performance without annual licensing fees.
Role Description:
- This is a full-time Senior Specialist - Business Analyst role responsible for leading business analysis activities and acting as a key interface between customers, the Process Lead, and delivery teams. The role involves hands-on requirement gathering, analysis, and documentation, along with sprint support, stakeholder coordination, backlog inputs, and mentoring junior Business Analysts.
- The candidate should demonstrate a high-ownership mindset with the ability to work independently. A basic understanding of finance fundamentals, with experience in finance oriented products, is required. Hands-on experience using AI tools is expected to support requirement and documentation drafting, workflow diagrams and wireframes, as well as research and analysis.
Key Responsibilities:
- Work with project sponsors and CXOs to understand product vision and translate it into actionable requirements
- Gather, analyze, and document requirements through stakeholder discussions and client interactions
- Translate requirements into BRDs, BDDs, user stories, acceptance criteria, wireframes, and process workflows
- Perform process mapping, gap analysis, and functional solution design
- Support scope and commercial evaluation of requirements
- Maintain requirement status, traceability, and progress updates for assigned projects
- Support backlog prioritization and participate actively in Agile ceremonies (planning, grooming, reviews, demos)
- Provide inputs to quarterly product roadmap planning
- Review documentation prepared by junior Business Analysts and provide structured feedback to the Process Lead
- Support training and onboarding of new BA joiners
- Assist in analyzing and resolving complex client business scenarios
- Collaborate with Engineering, Sales, Marketing, and Customer Support teams to ensure aligned execution
Qualifications:
- 3+ years of experience as a Business Analyst
- Strong hands-on experience in Agile / Scrum environments
Proven experience in:
- Requirement gathering and analysis
- BRD, BDD, user stories, and acceptance criteria
- Process mapping and workflow documentation
- Managing product Roadmap and sprint participation
- Strong stakeholder communication and coordination skills
- Good presentation skills (mandatory)
Required Skills & Experience:
Must Have:
- 3+ years of experience as a Business Analyst
- Strong hands-on experience in Agile / Scrum environments
Proven experience in:
- Requirement gathering and analysis
- BRD, BDD, user stories, and acceptance criteria
- Process mapping and workflow documentation
- Managing product Roadmap and sprint participation
Strong stakeholder communication and coordination skills
Good presentation skills (mandatory)
Good to Have:
- Experience working with ERP / SaaS / Travel / Finance / Enterprise platforms
- Exposure to analytical dashboards and reporting tools
- Experience working in multi-product or product-group environments
- Prior experience supporting or mentoring junior Business Analysts will be a plus
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